Policies & FAQ

By scheduling and paying for a class or individual healing session, you are hereby agreeing that you have read, understand, and agree to these policies:

Christina Wilke-Burbach PhD and Mind, Soul, and Self LLC is alternative medicine
Christina Wilke-Burbach PhD is a consultant, educator, spiritual counselor, and holistic healing facilitator with 25 years of experience and education in natural health, psychology, and spirituality.  She specializes in women’s wellness, the divine feminine, and spiritual psychology.   Christina Wilke-Burbach PhD normalizes psychic abilities, mysticism, magick, Transpersonal Experiences, and alternative spiritual beliefs. The majority of her clients are empaths, intuitives, energy sensitive, psychics, mediums, healers, lightworkers, modern mystics, shamans, medicine women, witches, deeply spiritual individuals, and individuals experiencing a spiritual awakening.  Christina uses holistic approaches that treat the whole person.  Christina does not practice western psychology, psychotherapy, psychological counseling, or psychiatry; she does not give diagnosis or labels or provide psychological treatment. She is not a medical doctor, licensed psychologist or mental health therapist, and does not accept insurance.  She is a modern mystic and spiritual counselor; combining psychology, spirituality, metaphysics, energy medicine, and intuition into her healing appointments.  This is a business that supports magick and mysticism. 

Christina specializes in women’s wellness/divine feminine
She aims to create a safe space and spiritual empowerment for awakening women, non-binary individuals, and transgender women. Feminine energy needs a safe and sacred space free from the patriarchy to heal, be authentic, share their journey, discuss metaphysical, esoteric, magickal, deep spiritual topics, and evolve your soul without fear of being judged or ridiculed.

Christina can best address:

  • Guidance and Mentoring through Major Life Changes, Rites of Passage, and Life Transitions
  • Twin Flames, Soul Mates, Soul Groups, and Spirit Guide Relationships
  • Ancestral Healing
  • Past Life Concerns
  • Becoming a healer and starting a healing business
  • Women seeking wellness, life purpose, meaning, understanding, transformation, enlightenment, spiritual development, and personal growth.
  • Women sensitive to others’ energy (Empaths)
  • Spiritual Awakenings and Spiritual Emergence
  • Intuitive/Psychic Awakening
  • Mentoring, educating, and consulting on shamanic, esoteric, new age, magick, divination, and witchcraft topics
  • Women having psychic, mystical, and unexplainable experiences
  • Stress, burnout, fatigue, & exhaustion
  • Depression, Anxiety, Mood Imbalance
  • Grief & Loss
  • Emotional Concerns
  • Relationship Concerns, Family Concerns, Parenting Concerns
  • Career Concerns & Guidance on Career Path and Life Purpose

 

Spirituality does not mean religion
While Christina honors all beliefs, it is important that you understand that spirituality and spiritual psychology are not religion. 

 

Initial Appointments with New Clients
Initial appointments with all new clients need to be at least 90 minutes long so Dr. Christina can do an intake and get to know you and your unique situation.  All appointments for all new clients require prepayment upon booking/scheduling your appointment and are NON-REFUNDABLE if you cancel for ANY reason. This policy is for all services including past life regression, between lives regression, future life progression, Spiritual Psychology, and intuitive readings. We have strict appointment policies. This is to reduce clients who are not serious, who change their mind, last-minute cancellations, and no call/no shows.  Please do not make an appointment with Christina unless you are serious and committed to attending. Please do not schedule an appointment or register for a class unless you have the intent to attend.  Christina has a busy schedule and has specifically set aside time dedicated only to you. To schedule an appointment, contact Christina via email at [email protected]. You can then pay for your appointment under the Prices and Payment tab.  If you do not prepay within 48 hours of booking/scheduling your appointment, your appointment will be canceled. 

 

Face to Face, Phone, and Webcam Appointments with Established Clients
All appointments for all clients require prepayment. Sessions with established clients must be prepaid at least 48 hours before your appointment. To schedule, contact Christina. You can then pay for your appointment under the Prices and Payment tab. If you do not prepay 48 hours in advance, your appointment may be canceled. Christina does not take payments at the time of your appointment. This is to reduce last-minute cancellations, people who change their mind, and no call/no shows. If you are a high-risk client, for example, someone that consistently cancels and reschedules, is undependable, etc., Christina may require you to pay for your session at the time of booking in order to confirm your appointment. Please do not make an appointment with Christina unless you are serious and committed to attending.

 

Office
Dr. Christina is available by appointment only at 615 South 8th Street, Suite 250A, Sheboygan, WI. She does not take walk-in clients or walk-in appointments. Please do not arrive more than 5 minutes early for your appointment to ensure Dr. Christina is ready for you. There are nearby coffee shops and restaurants if you arrive to the area earlier than you expected. Please wait in the little waiting area by the 2nd floor steps/elevator and Christina will come and get you at the time of your appointment. For privacy reasons, please do not hang out outside of her office. 

 
Cancellation/Rescheduling Policy
We have very strict cancellation policies. This is to reduce clients who are not serious, who change their mind, last-minute cancellations, and no call/no shows.  Please do not make an appointment with Christina unless you are serious and committed to attending. All appointments for all new clients require prepayment upon booking/scheduling your appointment and are NON-REFUNDABLE if you cancel for ANY reason.  All appointments and classes with established clients require at least a 48 hour notice for cancellation or rescheduling. If you cancel or try to reschedule an appointment less than 48 hours before your scheduled appointment, you will forfeit your payment/fee and your payment is non-transferable and non-refundable. If you cancel or try to reschedule a class less then 48 hours before the scheduled class start time, you will forfeit your payment/fee and your payment is non-transferable and non-refundable. Reminder calls and emails are available. Please do not schedule an appointment or register for a class unless you have the intent to attend. If you cancel an appointment before the 48 hour time frame and had already prepaid for your appointment/class, there is a $55 service charge for refunding/rescheduling your payment.  If you reschedule an appointment before the 48 hour time frame and had already prepaid for your appointment/class, Christina may reschedule at her discretion and transfer your prepayment to your rescheduled appointment/class.  If you consistently schedule and reschedule your appointments, Christina may refuse to see you since you are unable to commit. ***Please note client packages/bundled sessions, Past Life Regressions, Between Life Regressions, and Future Life Progressions are all non-refundable and non-transferable if you cancel your appointment for any reason. Please do not schedule and/or purchase these special sessions or bundles unless you have the intent to attend. These are 3 hour+ time commitments from Christina and this special amount of time has specifically been scheduled for you. 

 
No Call-No Show/Missed Appointment Policy
If you fail to call or email and cancel your appointment or class before the start time and do not show up, you will forfeit your payment with no refund and no transference of the fee. Not calling and not showing up is incredibly inconsiderate and rude. Reminder calls and emails are available.

 
Arriving Late
Appointment and class times have been arranged specifically for you. If you have an online appointment, Christina will wait online for you for 15 minutes. If you do not arrive by 15 minutes after your scheduled appointment time, you are considered a missed appointment. In regard to in-person appointment, if you arrive late to your appointment, your session will still end at the originally scheduled time to accommodate appointments scheduled after yours. Depending on how late you arrive, we may determine that there is not enough time to complete your class or appointment. Regardless, you are responsible for the payment of the full session that was originally scheduled.

 
 Class Cancellation Policy
All scheduled group classes have a minimum class participant requirement. If less than the minimum are registered for a class, the class may be canceled or rescheduled for a future date by Christina at her discretion.

 

The Right to Refuse Service
Mind, Soul, and Self /Christina Wilke-Burbach reserves the right to refuse services, classes, and consultation at her discretion at any time based upon the client’s conditions, practitioner’s skill set or education, client attitude or action, etc., without explanation or prior notice. This will especially be enforced if you are rude, difficult to deal with, or inappropriate to Christina or to her clients (in a group setting).

 

COVID-19/Sickness Policies

Clients/students are asked to adhere to our COVID-19 Precaution and Safety policies below:

1). If you do visit our physical space at 615 South 8th Street, Suite 250A in Sheboygan (only open by appointment on Fridays), by making a face-to-face appointment or registering for a face-to-face class/event, you acknowledge that you are aware of the risk of exposure to the COVID-19 virus anytime you leave your house. Even though we have safety and health measures, you still assume all the risk. A risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a contagious disease. By visiting Mind, Soul, and Self LLC’s physical location in Sheboygan, WI, you voluntarily assume all risks related to exposure to COVID-19. 

2). If you do visit our physical space at 615 South 8th Street, Suite 250A in Sheboygan (only open by appointment on Fridays), appropriate health and safety measures have been put in place. By making a face-to-face appointment or by registering for a face-to-face class you agree to adhere to them.

3). Clients, students, and customers will stay home if you feel under the weather, have any symptoms of infectious disease AND/OR if you have been exposed to anyone who is currently sick with any infectious disease such as the flu, a cold, respiratory illness, the coronavirus, etc; especially if you have flown on an airplane or been on a cruise (within 14 days). Please stay home. If you are sick, you absolutely need to reschedule your face-to-face appointment/group class/group event with as much notice as possible. Christina does not want to get sick, get her family members sick, nor have her other clients get sick. She also has elderly and immunocompromised clients. If you come in sick, you could put them at risk if their appointment is after yours or if they are in the same group or class with you. If you come in sick, Christina will send you home and you will be charged for the appointment/class/event with no refund. Christina will also reschedule/postpone classes, appointments, and events if she is under the weather and is symptomatic. She will notify clients as soon as possible if she is ill.

5). You will be screened for COVID-19, flu, cold symptoms and exposure when you arrive to our office for your scheduled appointment. If you have symptoms and exposure, you will be sent home. (If you are frequently coughing or sneezing you will also be sent home)

Fever > 100
Shortness of breath or difficulty breathing
Dry Cough
Chills
Reseated shaking with chills
Muscle pain
Headache
Sore throat
New loss of taste and/or smell
Exposed to anyone who is currently sick with any infectious disease such as the flu, a cold, respiratory illness, the coronavirus, COVID-19, etc; within the last 14 days

6). If at any point I reschedule or postpone face to face programming or events, I will communicate that information through all means available, including email, our website, and social media. Instead of flat out canceling, I will most likely move my group classes and events online via Zoom or Skype. If either I cancel/postpone/reschedule or you cancel/reschedule due to sickness, your payments and registrations will then transfer to the online class/event/appointment or rescheduled face to face event or face to face appointment. So please be mindful that this is a possibility when registering for upcoming events and appointments.

 

FAQ

I don’t know what services would be most beneficial for me. How can I find out?
Since I am a holistic healing facilitator, I blend multiple services together to treat your mind, body, and soul. Services may differ slightly from person to person based on your unique and personal needs, but almost always combine personal growth work, spiritual psychology, intuitive readings, mind/body techniques, and natural health consultation. I can be contacted via phone or email with any initial questions or concerns you might have.

 

I don’t know how long of an appointment to make.
90 minutes is required for initial appointments so I can get to know you and your unique situation. For subsequent appointments, at least 60 minutes is recommended. Longer appointments (90 minutes to 2 hours) are beneficial for more comprehensive appointments.

 

Do you take insurance?
No I am sorry, I do not take insurance. Self pay only.

 

I see you specialize in Women’s Wellness. Do you accept men?
My business aims to create a safe space and spiritual empowerment for Awakening Women, non-binary individuals, femmes, and transgender women. Feminine energy needs a safe and sacred space free from the patriarchy to heal, be authentic, share their journey, discuss metaphysical, esoteric, magickal, deep spiritual topics, and evolve your soul without fear of being judged or ridiculed. 

 

Do you offer therapeutic massage?
No, I am sorry I do not. Though therapeutic massage is very relaxing and beneficial for many health conditions, it is not in my scope of practice.